Five phone calls, two emails and failed call back promises, they gave me a slight discount on another diamond.
Isn't that what everyone says? I considered the three (3) options proposed under cover of their email correspondence, and unfortunately due to the loss of trust and confidence in this company, I am not prepared to deposit any further funds into Blue Nile's bank account.
Told them to have it helps at the FedEx facility. Instead, I received a call back from a higher level manager who wants to discuss my return history! I called in and was told my diamond was stuck in India in a a vault? It educates people about diamonds so that they can browse from the comfort of their home. Learn how to save money on clarity so you can get a bigger and more sparkly diamond. I’ve bought several pieces of jewelry from Blue Nile and from soup to nuts they are the BEST jeweler I’ve ever dealt with. That's alarming.
Comparing to high street shops in London, I regularly saw similar rings with lower quality diamonds listed for 40-60% higher prices. https://beyond4cs.com/go/bn-LD05850011-uk/. Plus, Whiteflash provides detailed light performance imagery so you can feel more confident about the quality. Whiteflash provides better data, has high quality standards, and overall is priced lower. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! http://www.bluenile.com/round-diamond-1-carat-very-good-cut-e-color-si2-clarity_LD02552750 <— 1.6 HCA Score (Concerns about SI2), G Color/Faint Fluro Also found basically the same ring/diamond combo for $500 less after purchase. I spent days to find the diamond, now they need to check out to see they have to sell or not. James Allen will repair and maintain your jewelry for a lifetime. The Earring backs on hoops were not secure the first time. No. Their customer service is one of the worst I’ve ever encountered when buying jewelry. I asked to cancel the order and issue a refund and have just been advised this is being processed, so, out of pocket and a week away from my wife’s birthday I am looking for contingency plans. I personally think this is a nice value added service and adds a personal touch which is useful for many occasions. Very positive experience for a UK customer, Delayed shipping last minute, ruined proposal, Absolutely Brilliant and Stunning Diamonds. Bluenile rings have a stamp of their logo in the inner shank of the ring. I chose Blue Nile when buying my engagement ring because you can customize EVERYTHING! I began planning on how I’d give this beautiful ring to my wife. For more information about reviews on ConsumerAffairs.com please visit our This enables the consumer to make up his/her own mind and select a piece of jewelry of sound quality that is within their budget.
So I was all set. I asked my brother and he’s never even heard of the company. The price of your new diamond must be at least twice the price of your original diamond. Seems like dispatch times can be reduced to approx. I ordered a pair of 3/4 ct diamond earrings on a Monday night and they arrived Wednesday morning via FedEx. Who do I trust for quality and value? Now I’m stuck with a diamond I don’t like, no money to buy a new one and frustrated beyond believe. I gave them a try.. had the diamond appraise 50% more than I bought it for, and wife is happy. To find out more details about the purchase, make sure you read the entire review! There are a couple downsides of Blue Nile. Whiteflash has a 1.007 carat diamond with similar specifications for $8,702 - over $500 less. Gain trust and grow your business with customer reviews. Write to Cynthia Cohen at [email protected] Is this true? It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Are they legit and do they live up to their reputation as being better cut and have you received any complaints so far? You should consult your own professional advisors for such advice. Although this sounds more like a FedEx issue, BlueNile made the situation worse. Anyway, congrats! Blue Nile would IPO in May 2004, raising $76 million, and would soon find itself one of … She will thank you. For her I chose the color 'D' for Debbie, the carat weight was. I’m trying to buy a pair of diamonds to make earrings but it’s been hard to build them with the filter cux blue Nile doesn’t have the 360 view for all of them. This company is not yet accredited. Reading copious amounts of other reviews, sharing a similar experience, with this disreputable company, this appears to be how Blue Nile attempts to rectify their ineptitude and inability to provide services as advertised on their website. It does not fit the definition of reimbursement. HOWEVER, you do not get Idealscope, ASET, or hearts & arrows images. Before I posted my review, I tried to contact bluenile and give it a chance to correct the situation, no one cared! Customer service not friendly or assisting me with this matter. I was so happy!
You can drag and spin it around to see it from all angles. You can also request up to 3 Idealscope images for free, so you can judge which diamond has the best light performance. Now I'm wondering if the ring will even be real. From your selection, you are obviously trying to cheapen out on quality and that never ends well. Reasonable efforts are made to maintain accurate information. I found the guide very informative and helped me narrow down my diamonds. Don't worry if you can't meet it. You can also see reviews and photos from customers who purchased the product. What makes if more incredible is that shipping was free! This is the best place to purchase jewelry.
80% of the time there is a problem. there are plenty of online diamond jewellers and also local jewellers to choose from. Customers who order jewelry from Blue Nile receive it through free, fast shipping.
James Allen warrant that all items will be free from any manufacturing defects at time of delivery. This special collection of super ideal diamonds is a re-brand of Blue Nile's Signature Collection. They said that I found a bracelet that looked like theirs and it was not the one they sent me.
Throughout my dealings with Blue Nile I have been speaking with and corresponding with a customer service representative named Jessyca and she has been fantastic. Blue Nile is good that way. I was very excited!
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